Delivery Information

We offer Free USPS Priority or first class shipping with all order over $25 on our wholesale bulk kratom powder (free Priority mail used on packages 1lbs or more)

All orders are shipped within 24-48 hours from the time it was placed.  We do everything we can to try and ship all orders each day from North Carolina.

Our packages are shipped in a blank unmarked cardboard boxes for your privacy.

Once your order ships you will receive an automated email which includes your tracking number.

How can I pay?
Payments can be made by Check, Money Order, Bitcoin, or Wire Transfer (on orders of $400 or more)

Returns & Exchanges

We want you to be a satisfied customer, so all of the Kratom products are backed by a 3-day guarantee. The 3-day period is in effect from the time you get your order and is based on your tracking information. 

In order to receive an exchange please use the contact form on the Kratom Deal website to fill out your request. A representative of Kratom Deal will assist you with processing your transaction at that time. 

Only UNOPENED packages can be returned for an exchange.  Please be sure to try samples before ordering large quantity of anything. A 25% restocking fee will may apply.

Customer is responsible for shipping unopened items back for the exchange.

KratomDeal reserves the right to deny returns at any time.

Do You Accept Credit Card Payments?

As much as we would like to accept your CREDIT CARD payment, there is a major attack on the kratom industry and they will not do business with kratom companies at this time.
All payments must be made through the mail with a Money Order, Cash, Certified Check, Bitcoin, or Wire Transfer. Please send payment along with your order # to our address, your order will ship as soon as payment has been received.  if you have any questions please email us thank you for your business.

Purchaser agrees to this disclaimer:
Kratom has not been evaluated by the FDA. We make no claims that kratom cures, prevents, or treats any disease or ailment. All information on the website is for educational purposes only. Keep this product out of the reach of children. Kratom is not a dietary supplement, but a precise amount of an ingredient sold as a raw materials and/or bulk herbs. All information provided has not been evaluated by the FDA and all kratom products on this site are sold for horticultural, educational, and scientific use. This product is for use and handling only by those with the knowledge and equipment to safely handle this ingredient. You agree to release us for any adverse effects that may arise from improper handling and/or consumption of this product. By submitting your order and payment you certify that you are at least 18 years of age and that you agree with this disclaimer.

Kratom Deal reserves the right to cancel any order for any reason.