Delivery & Payments

We accept the following methods of payment:

 

  • Zelle

  • CashApp

  • PayPal

  • Venmo

  • Wire Transfer

  • Bitcoin

  • COD

  • Check / Money Order

For payment assistance please give us a call (844) 572-8663


 

Shipping

 
We offer FREE USPS Priority or first class shipping with all order over $25 on our wholesale bulk kratom powder (free Priority mail used on packages 1 lbs or more)
 
COD ORDERS WILL BE SHIPPED VIA FEDEX
 
All orders are shipped within 24-48 hours from the time it was placed (Excluding Holidays).  We do everything we can to try and ship all orders each day from North Carolina.
 
Our packages are shipped in a blank unmarked cardboard boxes for your privacy.
 
Once your order ships you will receive an automated email which includes your tracking number.

Returns & Exchanges

We want you to be a satisfied customer, so all of the Kratom products are backed by a 3-day guarantee. The 3-day period is in effect from the time you get your order and is based on your tracking information.

In order to receive an exchange please use the contact form on the Kratom Deal website to fill out your request. A representative of Kratom Deal will assist you with processing your transaction at that time.

Only UNOPENED packages can be returned for an exchange.  Please be sure to try samples before ordering large quantity of anything. A 25% restocking fee will may apply.

Customer is responsible for shipping unopened items back for the exchange.

KratomDeal reserves the right to deny returns at any time.