Delivery Information

We offer Free USPS Priority or first class shipping with all order over $25 (free Priority mail used on packages 1lbs or more)

All orders are shipped within 24-48 hours from the time it was placed.  We do everything we can to try and ship all orders each day from North Carolina.

Our packages are shipped in a blank unmarked cardboard boxes for your privacy.

Once your order ships you will receive an automated email which includes your tracking number.

Returns & Exchanges

We want you to be a satisfied customer, so all of the Kratom products are backed by a 14-day guarantee. This means that you will get a full refund if you are not fully satisfied with your order. The 14-day period is in effect from the time you get your order and is based on your tracking information.

In order to receive your refund, please use the contact form on the Kratom Deal website to fill out your request. A representative of Kratom Deal will assist you with processing your refund transaction at that time. During the transaction, the representative may suggest an exchange and/or ask you why you are dissatisfied with your product or service you received. The choice will be up to you as to whether you want a store exchange or full refund.

Unopened Packages must be returned by the customer during an exchange or refund.

Credit Card Refunds

The refund will credited back to the card you ordered your Kratom products on. A refund will typically take 1-7 business days to show on your statement. However, it may take longer in certain circumstances. If you have any questions concerning the process, feel free to contact customer support at any time.

Purchaser agrees to this disclaimer:
Kratom has not been evaluated by the FDA. We make no claims that kratom cures, prevents, or treats any disease or ailment. All information on the website is for educational purposes only. Keep this product out of the reach of children. Kratom is not a dietary supplement, but a precise amount of an ingredient sold as a raw materials and/or bulk herbs. All information provided has not been evaluated by the FDA and all kratom products on this site are sold for horticultural, educational, and scientific use. This product is for use and handling only by those with the knowledge and equipment to safely handle this ingredient. You agree to release us for any adverse effects that may arise from improper handling and/or consumption of this product. By submitting your order and payment you certify that you are at least 18 years of age and that you agree with this disclaimer.

Kratom Deal reserves the right to cancel any order for any reason.