Terms & Conditions


Returns & Exchanges

We want you to be a satisfied customer, so all of the Kratom products are backed by a 14-day guarantee. This means that you will get a full refund if you are not fully satisfied with your order. The 14-day period is in effect from the time you get your order and is based on your tracking information.

In order to receive your refund, please use the contact form on the Kratom Deal website to fill out your request. A representative of Kratom Deal will assist you with processing your refund transaction at that time. During the transaction, the representative may suggest an exchange and/or ask you why you are dissatisfied with your product or service you received. The choice will be up to you as to whether you want a store exchange or full refund.

Only UNOPENED packages can be returned for a refund or exchange.  Please be sure to try samples before ordering large quantity of anything.

Credit Card Refunds

As much as we would like to accept your CREDIT CARD payment, there is a major attack on the kratom industry and they will not do business with kratom companies at this time.
All payments must be made through the mail with a Money Order, Cash, or Certified Check. Please send payment along with your order # to our address, your order will ship as soon as payment has been received.

Purchaser agrees to this disclaimer:
Kratom has not been evaluated by the FDA. We make no claims that kratom cures, prevents, or treats any disease or ailment. All information on the website is for educational purposes only. Keep this product out of the reach of children. Kratom is not a dietary supplement, but a precise amount of an ingredient sold as a raw materials and/or bulk herbs. All information provided has not been evaluated by the FDA and all kratom products on this site are sold for horticultural, educational, and scientific use. This product is for use and handling only by those with the knowledge and equipment to safely handle this ingredient. You agree to release us for any adverse effects that may arise from improper handling and/or consumption of this product. By submitting your order and payment you certify that you are at least 18 years of age and that you agree with this disclaimer.

Before taking any new suppliment always consult your doctor or physician. We do not sell anything for human consumption.

Kratom Deal reserves the right to cancel any order for any reason.


Questions? email info@kratomdeal.com

At this time we cannot ship kratom to the following: