FAQ

How fast do you process and ship orders?
All orders will be shipped within 24-48 hours. Orders placed on the weekend will be shipped the following business day. (Monday) All orders are shipped from North Carolina. We do our best to ship all packages same day. 
How do i track shipment progress?
Once you have received an email from us that your order has been shipped, you can simply follow the link and to track your order. You typically receive an email confirmation immediately after the order has been shipped. Tracking Info is also available by logging into your account at www.KratomDeal.com
Do you ship to PO Boxes or APO/FPO Addresses?
We ship to PO boxes, however due to recent regulatioms with the military we do not ship to APO/FPO.
What if i entered Incorrect Address?
If you accidentally entered the wrong address for your shipment please contact us immediately after you have placed your order, as we ship orders extremely fast. info@kratomdeal.com
What Countries do you ship to?
Kratom Deal only ships to the Continental US and Hawaii
How long does shipping take?
• USPS First-Class arrives takes 3-5 Business Days, • USPS Priority Mail arrives in 2-3 Business Days • USPS Express arrives in 1 Business Day. • UPS Ground arrives in 3-5 Business Days • UPS 2 Day Air arrives in 2 Business Days • UPS Next Day Air arrives in 1 Business Day *KratomDeal is not responsible for any delays from USPS nor UPS. (Please email us at info@kratomdeal.com for any special shipping needs)
How do i cancel my order?
If you wish to cancel your order simply email us before your order ships. Once your order has shipped we are unable to cancel nor reroute your order.
Is my credit card information secure?
Absolutely! Kratom Deal guarantees your privacy and security. We are secured by an industry leading VeriSign SSL certificate which ensures encryption of your personal information. We do not store any credit card information, once your order has been processed, all credit card information is discarded from our servers.


At this time we cannot ship kratom to the following:

ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, TENNESSEE, VERMONT, WISCONSIN, SARASOTA COUNTY FL, SAN DIEGO CA, AND JERSEYVILLE IL.